Privacy Policy
This Privacy Policy sets out the basis on which Youandi Infinite S.L. (hereinafter, "THE-ARE"), with registered office in C/ La Safor 5, 46940 Manises, Valencia, Spain, currently operating in Spain selling products of its own registered trademark THE-ARE (hereinafter, "We" or "the Controller"), treats your personal data when you provide them to us during your experience through the website www.the-are.com (hereinafter, "the Web" or 'the Platform'). Whenever when using the Platform you provide us with or it is necessary for us to access any type of information that by its characteristics allows us to identify you, such as your name and surname, e-mail, billing or shipping addresses, telephone number, type of device or debit or credit card number, etc. (hereinafter, "Personal Data"), whether to browse the same, buy our products or make use of its services or features, will be under the application of this Privacy Policy, along with the Cookies Policy, the Terms of Purchase, and other documents referenced in the same in force at all times, and you should review these texts to verify that you agree with them.
Collection of data and main purposes of treatment:
Remember that before you start using any of our services or functionalities, you should read in this Privacy Policy, Cookies Policy, as well as in the Conditions of Use and Purchase the specific section on that service or functionality. In that section you will be able to see if there is any particular condition for its use, or if it requires a specific treatment of your Personal Data. Failure to provide certain information marked as mandatory, may mean that it is not possible to manage your registration as a user or the use of certain features or services available through the Platform. You (your/your/you) hereby warrant that the Personal Data provided are true and accurate and undertake to notify any change or modification thereof. In the event that you provide us with Personal Data of third parties, you are responsible for having informed and obtained the consent of these to be provided for the purposes indicated in the relevant sections of this Privacy Policy. Any loss or damage caused to the Platform or the Data Controller or any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user. THE-ARE, as Data Controller, will treat your Personal Data for the following purposes: 1: The Personal Data you provide will be processed to identify you as a user of the Platform and give you access to its various features, products and services that are available to you as a registered user. 2. The development, fulfillment and execution of the contract of sale of products or services you have purchased or any other contract with us through the Platform. In particular, you must take into account the following: i. In the event that you have proceeded to purchase a Gift Card, if you provide us with personal data of third parties, you are responsible for having informed and obtained their consent so that, in accordance with the Terms of Use and Purchase of the Platform, we process their data for (a) the management of the shipment or verification of receipt of the Gift Card, and (b) to meet the requests that you or such third party raises us. ii. In case you have a Gift Ticket and want to process the return of merchandise associated with it through the Platform, we will use your Personal Data provided through the return form for (a) the management of the request and processing of the collection of goods at home, (b) to respond to requests related to the Gift Ticket or the return that you can raise us, and (c) confirmation of acceptance of the return and sending, by e-mail or other equivalent electronic means, of the Credit Card with the amount of the refund. 3. Contact you via e-mail, telephone calls, sending SMS or other equivalent electronic means of communication, etc. in relation to updates or informative communications related to the functionalities, products or services contracted, including security updates of the Platform, whenever it is necessary or reasonable for its execution. 4. To attend the requests or requests that you make through the Customer Service channels available on our Platform or Physical Stores. 5. To attend the requests of linking your user account of the Platform.
In the event that the customer wants to defer payment, the user accepts that all personal data will be fully transferred to Aplazame or Scalapay (depending on the platform you choose) from the time the user has initiated the hiring of the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties who would have to access the files for the proper completion of the contract.
Subscription to the newsletter:
In the event that you authorize your subscription to THE-ARE Newsletter, we will provide you with information about our products and services, through various means such as, among others, email, any other means of electronic communication equivalent, such as SMS, or through the realization of telephone calls. Likewise, we may send you this information through push notifications if you have activated them on your mobile device. The subscription to THE-ARE Newsletter may involve the use of your Personal Data to make available to you personalized advertising related to our products and services through e-mails, SMS, or other electronic means of our own or third party partners. In order to improve the attention we give you, we inform you that the Personal Data related to your purchases in our online and physical stores, your tastes and preferences may be used by THE-ARE for analysis purposes, generation of usage profiles, marketing studies, quality surveys and improvement of the interaction with our customers. If you are a registered user, you can change your preferences regarding the sending of such commercial communications through My Account. You may also unsubscribe by following the instructions provided at the bottom of each communication.
Data protection rights:
The Data Controllers undertake to respect the confidentiality of your Personal Data and to guarantee the exercise of your rights. You may at any time exercise your rights of access, rectification, cancellation and opposition by sending an e-mail to: contact@the-are.com, indicating the reason for your request . If necessary, we may request a copy of your ID card, passport or other valid document that identifies you. In the event that you decide to exercise these rights and that as part of the personal data you have provided us with your email address, we would appreciate it if the aforementioned communication would specifically state this circumstance, indicating the email address for which you wish to exercise your right of access, rectification, cancellation or opposition.
